Help Center

SHG Living Help Center

Getting Started

VIEW ALL ARTICLES

How do I find and install SHG Living on my device?

When and where will SHG Living be available?

What is SHG Living?

Is there original content on SHG Living?

How do I sign up/register for SHG Living?

Troubleshooting

VIEW ALL ARTICLES

I’m having trouble logging in

Clearing your device cache and data

How do I uninstall or reinstall the SHG Living app?

Managing Internet Connection Speeds

How do I perform a power-cycle?

Manage My Account

VIEW ALL ARTICLES

Where can I go if I suspect fraudulent or suspicious activity on my SHG Living account?

I’m having trouble signing in because SHG Living says my password is incorrect

I’ve been notified my SHG Living sign-in details have changed, but I didn’t change them. Why?

I was notified that my SHG Living account was locked and I need to reset my password. What happened?

What is phishing and how does it put my SHG Living account at risk?

Watching SHG Living

VIEW ALL ARTICLES

Third Party Software Notices

How do I adjust the video quality on SHG Living?

Can I use AirPlay to watch SHG Living?

How do I add a video to my Favorites?

How many streams can I view concurrently?

For Additional Support, Email support@shgliving.com.